Privacy Policy

Effective Date: July 1, 2023

This Privacy Policy describes how My Mechanic Friend LLC (“we,” “our,” or “us”) collects, uses, shares, and protects the personal information of individuals (“you” or “users”) who engage with our vehicle inspection services. Please read this policy carefully to understand our practices regarding your personal information.

Personal Information Collection

We collect the following types of personal information from users:

•  Name, address, and contact details (phone number, email address)
• Vehicle information (make, model, year, VIN, license plate)
• Payment information (if applicable)
• Any other information you voluntarily provide to us during the inspection process or through customer support channels.

We collect this information for the purpose of scheduling inspections, providing accurate reports, facilitating communication, improving our services, and complying with legal obligations.

Consent

By using our services and providing your personal information, you consent to the collection, use, and processing of your information as described in this Privacy Policy. You have the right to withdraw your consent at any time by contacting us as outlined in the “Contact Information” section below.

Use of Personal Information

We may use your personal information for the following purposes:

• Scheduling and conducting vehicle inspections
• Generating inspection reports and communicating the results to you
• Processing payments for our services
• Providing customer support and responding to inquiries
• Improving our services, including analyzing and enhancing the accuracy and effectiveness of our inspections
• Complying with legal obligations, such as regulatory requirements or court orders
• Sharing information with third-party service providers who assist us in delivering our services (e.g., data storage, payment processing)

We will not use your personal information for purposes other than those outlined in this policy without obtaining your prior consent.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. We employ industry-standard security protocols, including encryption, secure storage, and access controls, to safeguard your information.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention periods for vehicle inspection data may vary based on applicable legal or regulatory requirements.

User Rights

You have certain rights regarding your personal information, including the right to:

• Access and obtain a copy of your personal information
• Correct any inaccuracies in your personal information
• Request deletion of your personal information, subject to legal and contractual obligations
• Object to the processing of your personal information for certain purposes
• Restrict or limit the use of your personal information
• Lodge a complaint with a supervisory authority

To exercise your rights or submit a privacy-related request, please contact us using the details provided in the “Contact Information” section below. We will make reasonable efforts to address your request promptly and in accordance with applicable laws.

Cookies and Tracking Technologies

We may use cookies or similar tracking technologies on our website or mobile app to enhance your experience and gather information about how our services are used. You can manage or disable cookies through your browser settings; however, please note that certain features of our services may be affected.

Third-Party Links and Services

Our website or app may contain links to third-party websites or integrate with third-party services. Please note that this Privacy Policy does not cover those external sites or services. We encourage you to review the privacy policies of any third parties you interact with.

Updates to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or through other reasonable means. We encourage you to review this policy periodically for any updates.

Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or our privacy practices, please contact us at:

mgt@mymechanicfriend.com