Service Call
(Second Opinion at a Repair Shop)
Customer advocate providing a second opinion of repair shop service recommendations.
Liaison and Support
Evaluate Vehicle At Repair Shop
Represent Auto Repair Customer
Inspect Components To Be Repaired
Consultation On Proposed Repairs
Overview
Customers who require the assistance of a repair shop advocate to provide a second opinion on proposed vehicle repairs. My Mechanic Friend will serve as a liaison and a source of support for the customer. Our contractor will contact the customer to arrange a meeting at the repair shop or, if the customer prefers, will go to the facility on their behalf. When the contractor arrives, they will introduce themselves as a friend or associate of the customer and inquire about the proposed vehicle repairs, speaking with repair shop staff and management. Following a review of the repair estimates, the Mechanic Friend will advise customers on what is urgently needed and what can be postponed to save money on parts and labor, if there is money to be saved. The Mechanic Friend will look out for the customer’s best interests, as well as their safety and well-being. A report of the Mechanic Friend’s findings will be provided to the customer.
What You Get
The mechanic friend will meet the customer at the shop or inspect the vehicle at the facility on the customer’s behalf.
Evaluation of Proposed Repairs
Inspection of Components To Be Repaired
Consultation On Repairs Needed
Customer Advocate
Copy of Findings
*NOTE: The mechanic friend will only look over the proposed vehicle repairs, and not the entire vehicle.
Service Call
$69.99
Inspection today.
Peace of Mind Tomorrow.
The inspection process begins when you order services. One of our Mechanic Friends will contact you within an hour of ordering. All of the details about where and when to meet will be worked out so your vehicle can receive our professional inspection and you get a report of our findings. It's that simple.
We started My Mechanic Friend after experiencing service issues with a local auto repair shop. There should be a fair and transparent process when getting a vehicle serviced or repaired or when purchasing a new or used vehicle.